Published Price For MALAYSIAN CITIZEN

(Effective from 1st Jan 2017 until 31st Dec 2017)

 

NONDIVING PACKAGES

 

Room Type

GRAND DELUXE

COTTAGE

DELUXE

COTTAGE

STANDARD

COTTAGE

JUNIOR

COTTAGE

 

 

Duration

PER PERSON

(RM)

PER PERSON

(RM)

PER PERSON

(RM)

PER PERSON

(RM)

Twin

Share

Single

Supp

Twin

Share

Single

Supp

Twin

Share

Single

Supp

Twin

Share

Single

Supp

2 Days / 1 night

 1,090 1,440  970  1,295  890  1,160  860  1,120 

3 Days / 2 nights

1,790  2,490  1,620  2,270  1,430  1,970  1,380  1,900 

4 Days / 3 nights

2,490  3,540  2,270  3,245  1,970  2,780  1,900  2,680 

5 Days / 4 nights

3,190  4,590  2,920  4,220  2,510  3,590  2,420  3,460 

Ext Stay Per Night

700  1,050  650  975  540  810  520  780 

** Jetty Ticket: RM 2.12 per person / per trip Adult and child below 11 years old is free of charge

 

DIVING PACKAGES

 

Room Type

GRAND DELUXE

COTTAGE

DELUXE

COTTAGE

STANDARD

COTTAGE

JUNIOR

COTTAGE

 

 

Duration

PER PERSON (RM)

PER PERSON (RM)

PER PERSON (RM)

PER PERSON (RM)

Twin

Share

Single

Supp

Twin

Share

Single

Supp

Twin

Share

Single

Supp

Twin

Share

Single

Supp

2 Days / 1 night

 1,290

1,640  1,170  1,495  1,090  1,360  1,060  1,320 

3 Days / 2 nights

2,140  2,840  1,970  2,620  1,780  2,320  1,730  2250 

4 Days / 3 nights

2,990  4,040  2,770  3,745  2,470  3,280  2,400  3,180 

5 Days / 4 nights

3,840  5,240  3,570  4,870  3,160  4,240  3,070  4,110 

Ext Stay Per Night

850  1,200  800  1,125  690  960  670  930 

** Jetty Ticket: RM 2.12 per person / per trip Adult and child below 11 years old is free of charge

NOTE : Kindly request the rates from us by email, [email protected] or [email protected]

 

Published Price For NON  MALAYSIAN CITIZEN

(Effective from 1st Jan 2016 until 31st Dec 2016)

 

NONDIVING PACKAGES

 

 

Room Type

GRAND DELUXE

COTTAGE

DELUXE

COTTAGE

STANDARD

COTTAGE

JUNIOR

COTTAGE

 

 

Duration

PER PERSON

(USD)

PER PERSON

(USD)

PER PERSON

(USD)

PER PERSON

(USD)

Twin

Share

Single

Supp

Twin

Share

Single

Supp

Twin

Share

Single

Supp

Twin

Share

Single

Supp

2 Days / 1 night

 770 915  735  865  715  835  695  805 

3 Days / 2 nights

1,060  1,350  995  1,255  955  1,195  915  1,135 

4 Days / 3 nights

1,350  1,785  1,255  1,645  1,195  1,555  1,135  1,465 

5 Days / 4 nights

1,640  2,220  1,515  2,035   1,435 1,915  1,355  1,795 

Ext Stay Per Night

290  435  260  390  240  360  220  330 

** Jetty Ticket: USD4 per person / per trip Adult and child below 11 years old is USD2 per person

 

DIVING PACKAGES

 

 

Room Type

GRAND DELUXE

COTTAGE

DELUXE

COTTAGE

STANDARD

COTTAGE

JUNIOR

COTTAGE

 

 

Duration

PER PERSON (USD)

PER PERSON (USD)

PER PERSON (USD)

PER PERSON (USD)

Twin

Share

Single

Supp

Twin

Share

Single

Supp

Twin

Share

Single

Supp

Twin

Share

Single

Supp

2 Days / 1 night

 920 1,065  885  1,015  865  985  845  955 

3 Days / 2 nights

1,360  1,650  1,295  1,555  1,255  1,495  1,215  1,435 

4 Days / 3 nights

1,800  2,235  1,705  2,095  1,645  2,005  1,585  1,915 

5 Days / 4 nights

2,240  2,820  2,115  2,635  2,035  2,515  1,955  2,395 

Ext Stay Per Night

440  585  410  540  390   510 370  480 

** Jetty Ticket: USD4 per person / per trip Adult and child below 11 years old is USD2 per person

NOTE : Kindly request the rates from us by email, [email protected] or [email protected]goborneo.com

 

SIPADAN    EVERY            DAY DIVING  PACKAGE

  • Sipadan daily dive package. Guest just have to pay extra RM500 or USD170 per day per person on top diver package.This package will include Sipadan levy and also full set diving equipment BUT EXCLUDE Dive Computer.
  • For Sipadan package upon confirmation, guest have to pay in Full to secure the tour package. This packages is based on First comes first serve basic. Payment is non-refundable but can transfer to other the person, but the condition is guest have to inform in advance 1 week time.

 

NOTE:

  • Standard and Deluxe air-con have to pay extra RM30 or USD10 per person per night. We have 8 STD A/Con and 2 Deluxe A/Con only.
  • Child 1-3 year old charge 10%, 4-12 year old charge 50%. But the child has to share room with the parents. Child 1 -3 year old does not occupy separate be
  • Any children who are certified diver will have to pay FULL Diver Rate regardless of their age and parents are to be held to be responsible for their child at all times.
  • The package rate is INCLUDED of  6% GST charge 
  • 10% peak surcharge is excluded in the above rate. The 10% peak surcharge charge is from the total package applicable for peak season like Christmas, New Year, Chinese New Year, Golden Week and month of August. The date is 23rd Dec – 3rd Jan, 15th – 25th Feb, 27th Apr – 5th May and whole month of August.

 

 

MABUL RESORT INFORMATION

 ROOM CATEGORY

 

JUNIOR COTTAGES (5 UNITS) :

It is the smallest cottage category at the resort. It is situated behind our Dive center and it will be

convenient for the divers. However, it is influenced a bit by the noise from our compressor from dive center. The cottage is consisting of 2 single beds and it cannot be add in another extra bed. Junior Cottage is facing the island or village view and it is semi detached type, which will sharing and link the same balcony with the next room.

 

STANDARD COTTAGE (32 UNITS) :

This  standard  cottage  has  2  types.  First  is standard  semi  detached  type  is  with  2  single

beds, island view which will share and links the same balcony with the next room. For stand alone standard cottage we have 2 single beds or 1 double bed, seaview and non-seaview. This category is bigger than Junior cottage where we can add another extra bed in the room. There are island view and seaview available for this category of rooms.

Remarks:  Standard  Cottage surcharge  air-con is RM30 or USD10 per night per person.

 

DELUXE COTTAGE (2 UNITS) :

It is available only for 2 units and with air-con. 1 unit is with Seaview and 1 for Island View. This is the honeymooner suite which is furnished with 1 King Size and personal bathub.

Remarks: Deluxe Cottage surcharge air-con is RM30 or USD10 per night per person. (S122

& S123)

 

GRAND DELUXE COTTAGE (4 UNITS) :

It is the grandest and biggest cottages available in the resort. It is equipped with 2 Queen Size bed

and personal Jacuzzi. The room only has 4 units with Island View and also is the furthest cottages from the receptions area.

 

RENTAL  PER SET

Prices Per Day

Full Set Diving Equipment Rental

RM 80.00

BCD & Regulator

RM 50.00

Mask & Snorkel

RM 25.00

Fin & Booties

RM 30.00

 

 

PARTICULARS

RENTAL FOR INDIVIDUAL ITEM

Prices Per Day

BCD

RM 35.00

Regulator

RM 35.00

Mask

RM 20.00

Snorkel

RM 15.00

Fin

RM 15.00

Booties

RM 20.00

Wetsuit

RM 35.00

Dive Light – With Batteries

RM 35.00

Note: All rentals are charged for full day. There would NO half day rental. Lost or

Broken or break will be charge at same price of buying.

 

OTHERS CHARGES AT THE DIVE CENTER

Particulars

Prices

Rental Camera Room  (240/110v – Strobes and lights)

RM 15.00   per day

Rental Diving Tank

RM 20.00   per tank

Tank Filling

RM 20.00   per tank

 

 

PARTICULARS

Charges For Lost Item

Prices

Lost – Weight

RM 50.00    Each

Lost – Weight Belt

RM 50.00    Each

Lost – Hanger (For Wet Suit)

RM 100.00  Each

Lost – Mask

RM 100.00  Each

Lost – Snorkel

RM 80.00    Each

Lost – Adjustable Fins

RM100.00   Each

Lost Locker Key

RM10.00     Each

 

SNORKELING

 

Particulars

Prices

Snorkeling trip

# Include: Snorkeling equipment, snorkeling guide and boat trip

RM 50.00 per person

per trip.

Note: Snorkeling in the house reef is provided free of charge but without snorkeling

equipments. The time is from 8am until 1800. For safety reason Resort do not allow for night snorkeling.  Full set snorkeling  equipment  can be rented  at RM50  per person.

 

 CHARTER DIVE GUIDE

Dive Guide

Prices

Dive Guide (One day 3 boat dives)

RM 450.00 per day

Dive Guide ( Morning 2 boat dives only)

RM 300.00 per day

Dive guide ( Afternoon 1 boat dive only)

RM 150.00 per day

Note: Applied for boat dive ONLY and follow dive center arrangement

 

 

 

CHARTER DIVING BOAT (Based on dive center fixed schedule)

 

Particulars

Prices

3 boat dives

RM 750.00 per day

2 boat dives

RM 500.00 per day

1 boat dives

RM 250.00 per day

Non-diving activity

RM 300.00 per day

Note: All charter boat is accompanied with a dive guide. If for non-diving activity

there will no dive guide but only other guide.

 

Note: If not follow the fixed schedule, the charter boat is RM1600 per day (From

6am6pm within Mabul/Kapalai/Sipadan area)

 

DIVING FEE FOR IN-HOUSE GUEST

Particulars

Prices

Full Day Diving

(Include 3 boat dives per day, 1 early morning & 1 afternoon self

dive).

Duration : 0600  to 1800

 

 

RM 450.00

Half Day Diving – Morning Only

(1 early morning self dive & 2 morning boat dives)

Duration : 0600 to 1200

 

 

RM 300.00

Half Day Diving – Afternoon Only

(1 boat dive & 1 afternoon self dive)

Duration : 1400 to 1800

 

 

RM 150.00

Note : For separate boat dives, each dive

RM 150.00

 

DIVING COURSE

PADI Recreational Programs Conducted at

SIPADAN WATER VILLAGE RESORT

Particulars

Price per person

Duration

Discover Snorkeling

RM      80.00

2 Hours

Bubble maker

RM    200.00

1 -2 Hours

Discover Scuba Diving

RM    250.00

2-3 Hours

Refresher Course

RM    200.00

1 boat dive

NITROX

RM    800.00

1 Day

Scuba Diver Cert.

RM    750.00

2 Days

Junior Scuba Diver Cert.

RM    600.00

2 Days

Junior Open Water Cert.

RM 1,500.00

4 Days

Junior Advance Open Water Cert.

RM    750.00

5 Dives

Junior Rescue Diver & Medic First Aid

RM    900.00

5 Days

Open water Certification

RM 1,500.00

4 Days

Adventure Diver

RM    450.00

3 Dives

Advance Open Water Cert.

RM    750.00

5 Dives

Rescue Diver & Medic First Aid

RM    900.00

5 Days

Medic First Aid

RM    200.00

2 Days

Divemaster

RM 2,500.00

14 Days

From Scuba Diver to Open Water

RM    750.00

2-3 Days

NOTE: All training course NOT including diving materials and manual

For more than 3 people taking Open Water Course, RM 1200 per person would be applied (Excluding diving manual)

 

ADVANCE INDIVIDUAL COURSES –Credit to Certifications

 

Particulars

Price per person

Duration

Night Dive

RM 150.00

1 Dive

Underwater Navigation

RM 150.00

1 Dive

Deep Dive

RM 150.00

1 Dive

Peak Performance Buoyancy

RM 150.00

1 Dive

Underwater Naturalist

RM 150.00

1 Dive

Drift Dive

RM 150.00

1 Dive

Boat Dive

RM 150.00

1 Dive

Discover Night Dive

RM 150.00

1 Dive

 

 SPECIALITY COURSE with Certification

Particulars

Price per person

Duration

Night Dive : Specialty

RM 350.00

3 Dive

Peak Performance Buoyancy

RM 200.00

2 Dive

Only Check or Shore Dive – RM80.00 per person per dive

 

OPTIONAL DIVE

 

Particulars

CHARTER SUN SET DIVE OR NIGHT DIVE LESS THAN 3

PERSONS

 

GUIDED NIGHT DIVE (House Reef Only) – Paradise 1 or 2

Diving Duration : 1845 to 2000

Note: With a minimum of 3 persons.

 

SELF NIGHT DIVE

Diving Duration : 1845 to 2000

Note: No charge for the instructor that lead the group.

Must have experience of night dives.

Must done House Reef dive before the night. Must have night dive bubby.

 

MANGROVE DIVE – SEMPORNA (1 dive)

Diving Duration : Morning (AM) 0900 to 1100

Diving Duration : Afternoon (PM) 1500 to 1700

One tank dive to maximum 12 meter and drinking water will be provided

Note: With a minimum of 6 divers per trip.

Maximum to 12 divers per boat.

Less than 6 persons will be RM1600.00 per boat per way

 

Note: All optional dives subjected to dive center arrangement and weather condition. No Boat night dive due to security issue.

PADI Material

 

  1. 1. Open Water – PADI Open Water manual, RDP Table, Logbook
  2. 2. Advance Open Water – Manual & Cue Card
  3. 3. Rescue Diver – Manual and Cue Card
  4. 4. EFR – Manual

 

PADI diving manual and material are charged RM300.00 each.

 

Remarks: PADI Manual book is necessary for each diver as it is attached with PIC and

Que card.

Fishing trip

 

Bottom Sea fishing it takes less than 15 minutes boat drive away from Resort and not at dive sites. Fish catch normally Reef Fishes such as Snappers, Emperors, Groupers, Triggerfishes & etc. Only fishing for eat in resort and do not allow pack home. SWV control of over fishing, protect marine life and help conservation program. The fishing trip duration 2 hours and subject to weather condition. Local Hand fishing lines and baits are provided. SWV has no rental of Fishing rod and advisable that guest bring self own fishing equipments. Fishes catch will be cook and serve at restaurant without charge. Each boat only maximum to 6 persons and it cost RM800.00 per boat.

 

Deep Sea fishing it takes 45 minutes to an hour away from Resort. Game fishing of Skipjack Tuna, Spanish Mackerel, Wahoo, Mahi Mahi, Yellowfin Tuna, Sailfish & etc. Best time depart is early in the morning and light refreshment  provide on boat. The fishing trip duration half a day and subject to weather  and security condition.  SWV control of over fishing, obey rules & regulations of game fishing and only catch for eat in resort do not allowed pack home. Local Hand fishing lines and baits are provided. SWV has no rental of Fishing rod and advisable that guest bring self own fishing equipments. Fishes catch will be cook and serve at restaurant without charge. Each boat maximum to

4 persons and it cost RM1600.00 per boat.

 

Note: Night fishing trip no allowed due to security issue. All fishing trip in the day has to end at 1700.

 

Below is the information you need to know during your stay in this resort.

RECEPTION  COUNTER

 

Operation hour : 6am to 12am

 

  1. 1. Wifi – free of charge. Please ask for the username and password from the reception
  2. 2. Safety box deposit – free of charge. You are advised to deposit all valuables,passport,cash,credit cards and other important documents in the safety deposit bo SWV resort cannot be held liable for your personal belonging and property not kept in our safe during your stay with us.
  3. 3. Photocopy and printing – RM1 per p
  4. 4. Telephone and fax – price list depends on destination.
  5. 5. Room key – please keep your room key at reception counter everytime you go out from the room. Lost key will have to charge RM150.
  6. 6. Medicine – we provided medicine for minor injuries and sickness e.g Dettol,antiseptic

cream,paracetamol,etc.

  1. 7. Corkage charge for drinks – 1 carton RM80 ( beer and liquor ). We automatically will charge you upon arriv

 

Beside services stated above,if you have any enquiry or need assistance,please do not hesitate to find us at reception counter.

 

HOUSEKEEPING

Our housekeeping team will service your room daily before 5:00pm and also in the evening for the turn-down service.

 

  1. 1. Hairdryer and adaptor are located in the dressing table drawe
  2. 2. Coffee and tea making facilities are provided. Please do not use the kettle jug for any other purpose other than boiling wate
  3. 3. A stocked minibar is available for your in-room refreshmen Bill will automatically credit to your room account.

PRICE LIST

–     COLA/SPRITE/100PLUS : RM4.00 each

–     TIGER/CARSLBERG :RM10.00 each.

–     NOODLES (MAMEE) – CURRY/CHICKEN/TOMYAM :RM3.50 EACH.

  1. 4. There are two jug of drinking water provide in every room.  Housekeeping will refill the water every service time. Water from the water tap is not for drinking.
  2. 5. You can find the switch button for water heater beside the toilet’s doo The switch will

automatically bounce back after you press it. Please press and wait for 15 or 20 minutes for the hot water

RESTAURANT

Breakfast : 6.00am to 9.00am Lunch : 12.00pm to 2.00pm Dinner : 7.00pm to 9.00pm

Food are served as buffet style. Restaurant is closed after meal time.

 

BAR ( operation hour : 9.00am to 12.00am )

 

MINIMART ( Operation hour : 8.30am to 9.30pm )

 

DIVE CENTER ( Operation hour : 6.00am to 6.00pm )

 

SNORKELING CENTER (Operation hour : 7.00am to 5.00pm )

CHECK OUT

 

  1. 1. Bills

 

All the in-house expenses can be paid by credit card and cash. Credit card we accept VISA, MASTERCARD and JCB. Cash we accept Ringgit Malaysia,Yen,Euro and USD. For USD we do not accept alphabet start by CB,DB,BF and less than year 2000 note.

 

  1. 2. Check-out time

 

There are three departure time daily. Check out time are arrange following your departure time. Below are the arrangements.

 

Departure time                                                                         Check out time

6.30am                                                                                       5.45am-6.00am

10.00am                                                                                     9.00am

1.00pm                                                                                       12.00pm

 

*Additional surcharge will be applied for the late check-out.

*Out from our standard boat departure schedule,surcharge will be applied.

*During check-out,please prepared your luggage and put outside the room, bell boy will transfer your luggage to the lobby.

 

Others

–     No fishing activities allowed around the resort area.

–     Any water activities can only be deducted at snorkeling/dive center

 

ROOM WITH AIR-COND

Standard and Deluxe air-con have to pay extra RM30 or USD10 per person per night. We have 8 STD

A/Con and 2 Deluxe A/Con only. The room number for Standard Cottage is S101, S107, S108, S119,

S121 & S127 and for Deluxe Cottage is S122 & S123.

 

PEAK SEASON DATE FOR YEAR 2015

10% peak surcharge is excluded in the above rate. The 10% peak surcharge charges from the total

package applicable for peak season like Christmas, New Year, Chinese New Year, Golden Week and

month of August. The date is 23rd Dec 2014 – 3rd Jan 2015, 15th – 25th Feb, 27th Apr – 5th May and

whole month of August.

 

GOVERNMENT SERVICE TAX (GST)

The package rate is excluded 6% GST charge which will be implement by the government on 1st Apr

  1. 2015. The 6% GST charge is from the total package.

 

CHILDREN

Children 04 to 12 years are charged 50% of the applicable rate and infant below 03 years old are

charged 10% of the applicable rate provided they do not occupy separate beds. Age is taken as at the

commencement of journey.

 

DIVER (CHILD)

Any children who are certified divers will have to pay FULL Diver rates regardless of their age &

parents are to be held responsible for their child at all times.

 

GROUP INCENTIVE

Minimum 10 paying guests will get 1 FOC.

For every FOC applies, RM 350.00 per person for Domestic market and USD 100 per person

for international market shall applies for the logistic charges.

– The FOC only start at SWV Resort covering the accommodation, meal and beverages provided

during meal times, diving and snorkeling.

– FOC benefit does not cover Sipadan Entry Fee to Sipadan Island, carbonated and alcoholic drinks

and any other services outside of the SWV package.

The FOC charge is excluding 6% GST fee. 6% GST is from the total package charge.

STANDARD PACKAGE

Part 1:

The package starts from Tawau inclusive of the following services:

  • Airport meeting services in Tawau

** Pick up at airport from 0600am – 1400pm (Transfer to Semporna only)

** Pick up at Hotel (Tawau only) from 0600am – 0900am

  • Return land transfer from Tawau to Semporna (around 75 minutes)
  • Return speedboat transfer from Semporna to Mabul Island (around 45 minutes)
  • Twin share water cottage accommodation with sundeck at balcony
  • Buffet breakfast, lunch and dinner (Depends on arrival and departure day)

 

NOTE:

  1. It would not be possible for us to do transfer directly to the resort on the same day if the arrival is late

as it would be dark for the boat transfer and is not advisable for safety reason. Please advice to take

flight before or 1400hrs arrives at Tawau Airport for direct to SWV Resort, Mabul.

  1. Night transfer charges will be applied after 1800hrs for the transfer from Tawau Airport to any

respective hotel (either in Tawau or Semporna Hotel).

iii. Catching the earliest flight from the resort would also not possible as it would be still dark.

  1. SWV will not obligate or compensate for waiting too long in the airport or flight delay. However,

our side will be assist the guests shall they need any assistance from us.

 

SIPADAN PERMIT

Entering Sipadan Island, require permit and may not be approved on certain days if the quota exceed.

Approval is issued by Sabah Park early one day before entering therefore would not be able to tell in

advance. Guest can dive in Sipadan will be charged RM 40.00 per person per day than can be paid at the

resort. Sipadan at this present moment only allowed 120 persons per day. SWV hold no responsibility for

not being able to dive everyday in Sipadan due to conservation done by our Government. We can only try

our best to arrange every of our guests to dive at Sipadan.

 

Part 2:

  1. DIVING PACKAGE

INCLUDED

– Daily 3 boat dives (Except on arrival and NO DIVES on departure day) covering Mabul Island,

Kapalai or Sipadan Island.

– Unlimited Mabul House Reef shore diving from 0600 AM to 1800 PM with buddy

– Include weight, weight belt and tanks. Unused portion of the dives is not refundable and not

transferable.

– Unused portion or dives are not refundable and non-transferable to other.

 

EXCLUDED

– Scuba diving equipment is NOT included in the package. However guest may rent it at our dive

center. Please refer to the attachment for rental, courses and optional activities rate.

Please to be advice that our scuba tank is K-valve 12L aluminum tanks. NITROX is available at RM

35.00 per tank at our Dive center.

 

  1. NON DIVING PACKAGE/SNORKELING

INCLUDED

– Daily 1 boat snorkeling with equipment (Kapalai or Sipadan or other part of Mabul Island

depend of dive center and snorkeling center arrangement)

– Unlimited house reef snorkeling EXCLUDE equipment 0800AM to 1800PM with buddy.

EXCLUDED

– Extra boat snorkeling trip (Kapalai or Sipadan or other part of Mabul Island) is chargeable at

RM 50 per person per trip. This including snorkeling equipment and snorkeling guide)

*** Package NOT INCLUDE carbonated and alcohol drinks and any other services outside of

SWV package***

*** Package CANNOT be converted once the guest has arrived at resort. ***

*** RM 150 per dive will be charged if the diver purchases Non Diving packages (with certified

diving license) wish to dive during their stay at our resort. Diving equipment is not included in this

package ***

 

JETTY FEE

Our local Semporna Tourism and Semporna District Office has started operating the Tourist Jetty and

Information Center since December 2011. So we would like to inform that the compulsory ticket rates for

all tourists/passengers will be as follows:

1) Malaysian (Local) – RM 2.00 per person / per trip Adult (with Malaysian Identification).

Child below 11 year old is free of charge

2) Non Malaysian (Foreigners) – RM 10.00 per person / per trip (with foreign passports).

Child below 11 year old – RM5.00 per person

 

TRANSFER:

STANDARD BOAT SCHEDULE TO/FROM SEMPORNA JETTY – SWV RESORT

Arrival from Semporna Jetty to SWV Resort

0930hrs / 1200hrs / 1600hrs

Departure from SWV Resort to Semporna Jetty

0630hrs /1000hrs /1300hrs

Remarks: Surcharges for both land and sea transfer will be applies shall the schedule is not based on

our standard arrival or departure.

 

 

 

 

CHECK IN AND CHECK OUT TIME FROM ROOM

CHECK IN : 14:00 HRS

 

BOAT TIME (CHECK OUT)             CHECK OUT FROM ROOM

0630AM                                               0600AM

1000AM                                               0830AM

1300PM                                                1100AM

NOTE: For early morning departs at 0630AM, guest is requiring to settle their bill 1 night before at

reception counter.

REMARKS: LATE CHECK OUT FROM ROOM WILL HAVE PENALTY APPLY.

 

MODE OF PAYMENT

A deposit, 20% of total payment would be required upon blocking the space or if the date is within one

month, full payment would be required. Payment by credit card on behalf of the guests, 3% bank chargers

will be not bare by our Company.

 

(I) BANK IN / TELEGRAPHIC TRANSFER (TT)

EXOTIC ASIAN EXPLORER (BORNEO) SDN BHD

Hong Leong Bank Berhad

Our Bank Swift Code: HLBBMYKL

Account No. 111 000 17239

 

BOOKING CANCELLATION

IF THE CHANGE OR CANCELLATONS IS DUE TO FORCE MAJEURE EVENTS ( INCLUDING WITHOUT IMITATION POLITICAL UNREST,WAR OR THREAT OF WAR RIOTS, CIVIL STRIFE, CLOSURE OF AIRPOTS OR PORTS,INDUSTRIES DISPUTERS, TERRORIST ACTIVITY, NATURAL AND NUCLEAS DISASTERS, FIRE, EPIDEMIC OR HEALTH RISK, ACTS OF GOD, FLOOD, ADVERSE WEATHER CONDITIONS OR OTHER SIMILAR EVENTS BEYOND SIPADAN WATER VILLAGE RESORT SDN. BHD’S CONTROL), YOU ARE AGREEING NO REFUND WILL BE MADE BY SIPADAN WATER VILLAGE RESORT SDN BHD.

 

In the event of cancellation, the following cancellation charges shall apply:

 

A NON-REFUNDABLE 20% DEPOSIT FROM TOTAL PACKAGE PAID

 

PERIOD OF NOTICE                                                                          CANCELLATION FEE

Confirmation date to 30 days before arrival                        30% of the trip’s full price forfeited

29 to 01 days before arrival                                                         50% of the trip’s full price forfeited

NO SHOW of guest                                                                         100% of the trip’s full price forfeited

 

NOTE: IF PAYMENT BY CREDIT CARD, WILL DEDUCT ANOTHER 3% BANK CHARGE

BEFORE REFUND THE BALANCE PAYMENT.

 

CONFIRMATION -HOTEL SERVICE VOUCHER

Agent or guest has to acknowledge of the hotel service voucher upon made full payment. Guest has to

print out the hotel service voucher and show to the drivers for checking upon arrival.

 

GUEST DETAILS

We require full name, gender, New IC number for Malaysian and Non-Malaysian passport number, date

of birth, gender, nationality, contact number and flight details to make necessary arrangement. Please

advice if travel other part of Sabah by land to Tawau / Semporna and the estimate time arrival. No

reservation is made until we get the confirmations from your side. Please advice all necessary details in

order to proceed the reservations and coordinate all arrangement.

 

HEALTH CONDITION

Guest is requiring going for medical check and making sure in good condition before come to resort for

holiday. If guest have health problem before coming to resort can get letter from doctor and send to the

resort. We can keep the booking postponed maximum for 1 year.If there is any emergency happen at

resort during the guest stay, resort will give full assistance to the guest. Any costing arriving from the

emergency arrangement will be borne by the guest.

 

TRAVEL INSURANCE

It is strongly recommend all guests to purchase travel insurance before come to resort. Any emergency

matter arises, the guest can claim from insurance company. SWV Resort will provide the entire expenses

bill to guest for claiming purposes.

For more details regards the resort before confirm the booking, please refer to the appendix.

  1. Room Category
  2. Resort Facilities
  3. Equipment Rental, Optional boat dives, Optional activities & Courses price list

 

 

TERMS & CONDITIONS:

  1. Minimum number of pax required per trip is 2 pax. Single traveler is subjected to coincide with our

scheduled transfers.

  1. The rate is excluded 6% GST fee.6% GST is from the total package charge.
  2. Domestic Rate is apply for Malaysian Citizen or expatriate with valid working permit or valid

residence permit. Published Rate is applies for International Market other than Malaysian.

  1. Price is nett and non-commissionable valid from 01st Jan 2015 – 31st Dec 2015.
  2. 10% Surcharge from the total package is applicable for peak period like Christmas, New Year,

Chinese New Year, Golden Week & month of August. The date is 23rd Dec – 3rd Jan, 15th –

25th Feb, 27th Apr – 5th May and whole month of August.

  1. Full payment would be required one month (30 days) before the arrival date. Otherwise, the

reservation is subjected to automatic cancellation and will be made available for resale.

  1. A deposit, 20% of total payment would be required upon blocking the space or if the date is

within one month, full payment would be required. If cancel booking, deposit will be forfeited

and non-refundable.

  1. Without any deposit, room shall be automatically release if we run of room by the time we have other

client requesting the same reserved dates.

  1. All USD bank notes starting with CB, DB & DF will not be accepted as legal tender. As these notes

are NOT accepted by our Malaysian banks or money changers.

  1. The resort only accepts notes like USD, YEN and EURO. Please take note all note have to be in good

condition. If there is any tear, dirty like have ink or writing are not acceptable.

  1. In case of cancellation, any payment made would not be refundable but is transferable to other

dates within one year from the cancellation with write in email. All items in the package are nonrefundable

or transferable.

  1. Sipadan Entrance fee is NOT included in the package and is to be paid by the guests at the resort

depending on the number of days they are able to enter Sipadan Island.

  1. Unused portion of the package is not refundable once tour commenced.
  2. Full Names, new IC number for Malaysian, passport number for Non-Malaysian, address, gender,

nationality and flight details to be forwarded at least 30 days before the trip dates to facilitate our

arrangement.

  1. 2 Children under 12 yrs, rate is considered as one adult to be eligible for FOC for the incentive

of 10+1.

  1. Package which is sold can be amended before guests arrive to the resort. But once the guests arrived

and wish to change the packages, it will be subject to EAE  approval.

  1. The company shall not be held responsible and reserve the rights to charge the customer / agents

for additional costs rendered by any last minute cancellation, delay and changes of arrangement

made by customer (Less than 48 hours before arrival time as per schedule).

  1. EAE reserves the right to amend, delete or add to these conditions or withdraw any rates herein at any time without prior notice.