Sipadan Kapalai Dive Resort

SIPADAN KAPALAI RESORT (SKDR) MALAYSIA/INTERNATIONAL RATES FOR YEAR 2020

(1st April 2020 to 31st March 2021)

 

MALAYSIAN (Diving Package based on per person Twin Sharing)

DURATION PUBLISHED RATE in MYR (Inclusive 6% SST)
3 Days 2 Nights  2438.00
4 Days 3 Nights  3498.00
5 Days 4 Nights  4558.00
Extension Night 1060.00

MALAYSIAN (Non Diving Package based on per person Twin Sharing)

DURATION PUBLISHED RATE in MYR (Inclusive 6% SST)
3 Days 2 Nights  1950.40
4 Days 3 Nights  2798.40
5 Days 4 Nights  3646.40
Extension Night 848.00

 

INTERNATIONAL (Diving Package based on per person Twin Sharing)

DURATION PUBLISHED RATE in MYR (Inclusive 6% SST)
3 Days 2 Nights  2862.00
4 Days 3 Nights  4081.00
5 Days 4 Nights  5300.00
Extension Night 1219.00

INTERNATIONAL (Non Diving Package based on per person Twin Sharing)

DURATION PUBLISHED RATE in MYR (Inclusive 6% SST)
3 Days 2 Nights  2289.60
4 Days 3 Nights  3264.80
5 Days 4 Nights  4240.00
Extension Night 975.20

 

TTx (Tourism Tax) – RM 10.00 per room per night (subject to change without prior notice – payable to the Royal Malaysian Customs Department) –implemented since 1st Sept 2017

Under the Royal Malaysian Customs Department (RMCD) instructions, all operators, including our 3 resorts Sipadan-KAPALAI Dive Resort, LANKAYAN Island Dive Resort & SEPILOK Nature Resort, will be acting as a collecting agent to collect RM 10.00 (Sepuluh Ringgit Sahaja) per chalet/room per night on their behalf. This tax will be collected at the resort respectively.

 *The hospitality levy is applicable for 3 resorts – Kapalai, Lankayan & Sepilok Nature Resort.

Both packages include:-

  • Transfer from Tawau Airport to SEMPORNA and return.
  •  Transfer by boat from Semporna(KAPALAI private Jetty) to KAPALAI resort and return (on SIC  basis).
  •  Accommodation at Sipadan-KAPALAI Dive Resort on twin sharing basis.
  •  Fresh Buffet Meals – breakfast/lunch/dinner.
  •  Afternoon snacks – served at the restaurant daily.
  • Tea/Coffee, cold water and cordial – served throughout the day at the restaurant daily.
  •  Snorkel around the resort.
  •  Single/Solo traveler is subjected to Single Supplement for OWN CHALET with NO SHARING option

              (Single Supplement rate: additional 30% from the above package rate)

  • Group Travel Option – ONE (1) pax FREE for every NINE (9) paying pax  (Subjected to same arrival and departure flight and time, FOC pax subjected to SST)
  • 50% off from the Non-Dive Package (ND) rate for non-diver child from 2 to below 12 yrs
  •  Infant 24 months and below is chargeable at 10% of Non-Diver Package (ND) rate
  •  Junior Diver (Child Diver) rate is based on Diver Package (D) rate

For diver package only

  • 3 guided boat dives daily – except on arrival & departure day
  • Tank, weight and weight belt are provided
  • Unlimited house reef dive in front of KAPALAI Dive Centre*
  • Night dives in front of KAPALAI Dive Centre – for diver with night dive experience only.*

            (*Unlimited dive and Night dives are unguided dive & must be accompanied by buddy)

Notes:

(1) All prices quoted above are in Ringgit Malaysia (RM) and EXCLUDES of Semporna Jetty Fee* and the TTx (Tourism Tax)

(2) Jetty Fee (inclusive SST) – RM 11.00 per person (payable to the Municipal Council of Semporna)  implemented since 2012

(3) TTx (Tourism Tax) – RM 10.00 per room per night (payable to the Royal Malaysian Customs Department) –implemented since 1st Sept 2017 (Sipadan-KAPALAI Dive Resort is an authorize agent to the Royal Malaysian Customs Department (RMCD) to collect Tourism Tax(TTx). This tax will be collected at the resort)

(4) KAPALAI has no other room category and allocation of room is based on RUN OF HOUSE (ROH) basis. (choosing of room by number will not be entertained)

(5) Honeymoon/Simple decoration (setting on arrival day only) in the chalet is chargeable at RM 160.00 per setting (inclusive SST).

(6) Combining Diver Package(D) and Non-Diver Package(ND) is not allowed (diver has to decide between Diver package (D) OR Non-Diver package (ND) throughout their stay)

(7) To purchase Diver Package, one must be a certified/licensed diver

(8) No pregnant woman are allowed by boat to KAPALAI Resort

(9) No dive allowed within 24 hours prior to departure flight time.

(10) Snorkel by boat is not available

(11) Diver guest are encourage to bring along their own equipment otherwise opt for rental from KAPALAI Dive Centre.

 

EQUIPMENT RENTAL INCLUDING SST :

 

ITEMS

TOTAL (RM)

BC Jacket 

38.00 / Day

Regulator/gauges/octopus

38.00 / Day

Mask

15.00 / Day

Snorkel

6.00 / Day

Wet suit

32.00 / Day

Fin

13.00 / Day

Booties

11.00 / Day

Torch with batteries

25.00 / Day

Kayak

35.00 / Day

 

Boat Schedules (Fixed Transfer Time)

Semporna Private Jetty to KAPALAI Resort

10:30 am; 12:30 pm and 15:30 pm

(Recommended boat schedule to KAPALAI are the 10:30 am & 12:30 pm)

KAPALAI Resort to Semporna Private Jetty

06:30 am; 09:30 am and 13:30 pm

(Recommended boat schedule departing KAPALAI are the 09:30 am & 13:30 pm)

Additional fee will be charged for unscheduled transfers.

Insurance

We recommend that if you intend to go scuba diving, make sure you have an insurance policy that covers this activity. We strongly recommend that all guests take out adequate travel insurance covers accident, loss caused by cancellations, loss of luggage, personal property, medical expenses, medical evacuation and weather disruption / cancellations (including activity cancellations). Guests intending on participating in diving activities must ensure their insurance covers them for SCUBA related activities and has appropriate ‘depth ‘ coverage.

 

Check-In/Check-Out Time

Check-In Time into Chalet – 02:00 pm

Check-Out Time from Chalet – 12.00 pm (noon)

 

Meals and Timing

Breakfast 07:00 am to 10:30 am

Lunch 12:30 pm to 14:00 pm

Dinner 19:00 pm to 20:30 pm

Note: Strictly no outside Food & Drinks allowed into the Resort

 

Information needed to block the room/confirm reservation.

Full name 1:

Passport Number:

Nationality :

Gender (M/F) :

Date of Birth(DOB) :

Diver(D)/Non-Diver(ND) package :

 

Full name 2:

Passport Number:

Nationality :

Gender (M/F) :

Date of Birth(DOB) :

Diver(D)/Non-Diver(ND) package :

(for more than 2 guest to KAPALAI, please continue the list)

 

GENERAL TERMS & CONDITIONS

Please ensure to read and understand the Terms & Conditions below before proceeding with reservation and booking.

  1. Reservation/Deposit/Full payment

1.1 Reservation

Reservation should be made through Exotic Asian Explorer (Borneo) Sdn Bhd (EAE) and appointed travel agents’ office. Advance reservations by email are preferred.

Booking Request Standard Deadline (cooling-off period)

Upon inquiry, subjected to room availability, room will be held for 3 days only. Should there be NO RECONFIRMATION within the given period, the temporary held room will be released by our booking system automatically without further notification to you.

Once booking has been confirmed, a non-refundable deposit will be required to block the room. 40 days to arrival date where full payment should be made to finalized the booking.

1.2 Deposit (Non-refundable deposit)

A non-refundable deposit of 50%  is required for EAE to reserve space for you.

1.3 Full Payment (Final Payment)

Full/final payment is due 30 days prior to commencement of services. If full payment is not received by the due date, your reservation will be cancelled and your full deposit will be retained by EAE . EAE is not responsible for cancellation of reservation in the event final balance is not received by the final payment date.

  1. Bookings within thirty (30) days.

For reservations made within the final payment date of your vacation (in most cases, within 40 days of departure and subjected to availability of accommodation), FULL PAYMENT is required at time of booking.

  1. Divers Certification and Equipment

Only certified divers may participate in scuba diving activities, unless they are enrolled in a scuba training program and under the direct supervision of their certified Instructor. Guests need to produce their certification card prior to diving. Failure to produce certification card / credentials may result in the guest being denied permission to scuba dive until they can prove their certification level. Certified divers minimum requirement is PADI Open Water-recreational dive certificate or equivalent.

All scuba divers must accept full and complete responsible for themselves, their actions and their equipment. Divers may use their own gear, or to rent and use our dive equipment. (Please refer to our dive equipment rental rate)

  1. Extension stay request.

One may apply for extension of stay while at the resort but subjected to accommodation availability.

  1. Participation

For the benefit of everyone at the resorts, EAE reserves the right to accept or reject any vacation participant and to remove any participant whose conduct is deemed incompatible with the interests of the other participants. EAE will not refund or cover any cost or expenses incurred for termination of vacation arrangements due to unacceptable behavior.

Note:

  1. a) Smoking is not allowed on transportation that is exclusively provided by EAE. Smoking is restricted to certain areas at the resorts.

         b) Strictly no outside Food & Drinks allowed into the Resort

 

  1. Travelers Who Need Special Assistance.

You must advise any disability requiring special attention at the time the reservation is made. EAE will do their best to accommodate the special needs request, but is not responsible in the event it is unable to do so nor responsible for any denial of services by, hotels, restaurants, or other independent suppliers. EAE cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motor coaches, passenger boat and other vehicles, or other personal needs. EAE strongly recommends a qualified and physically able companion must accompany travelers who need such assistance.  All travelers with EAE are subjected to the Participation CLAUSE 7 as listed in the terms & conditions above.

 

  1. Cancellation Charges/Refund.

Please notify us via email of the intention to cancel any booking at the earliest instance available. Any request for refunds is subjected to these Terms & Conditions.

After commencement of service no refund in part or full, will be made (in cash equivalent or vacation price reduction) for unused services/activity for voluntary modifications made by the traveler. Where a guest fails to complete a dive, dive course or fails to participate in pre-booked or packaged activities for any reason (including ill health) or free choice, they will still be charged for the package. For example, if a guest books a package which includes 5 days of diving and on the third day they abort their first dive because they couldn’t equalize. When that guest checks out, they will still be charged for the package and advised to make a claim on their travel insurance.

If a booking cancellation is received by EAE prior to the final payment date of your vacation, the non-refundable deposit payments will be retained.

In the event of cancellation after full payment, an administrative fee of RM 160.00, bank charges, credit card charges and any exchange rate losses must be added to the following cancellation policies.

  1. a) From 29 days to 15 days – 30% of the trip’s full price forfeited
  2. b) From 14 days to 8 days – 50% of the trip’s full price forfeited
  3. c) From 7 days to arrival day – 75% of the trip’s full price forfeited
  4. d) “No show” by customer – 100% of the trip’s full price forfeited

 

EAE reserves the right to cancel or reschedule any vacation departure for any reason, including insufficient demand or force majeure. If a vacation is cancelled prior to departure, EAE will only refund the amount received for the reservation. EAE will try to rebook the same vacation with a different departure date, or a similar vacation but there is no guarantee of availability of offering

 

  1. Unforeseen Circumstances

EAE will not be held liable for any delay, additional expense or inconvenience which may be caused directly or indirectly by events outside of the company control, such as late arrival of domestic or international flights, civil disturbance, fire, floods, unusually severe weather, act of God, act of Government, or the failure of any machinery or equipment. Additionally, EAE will not accept any responsibility for any injury, guest loss of or damage to personal equipment and property whilst staying at the resort, or during participation in any activity. In the unlikely event that the dive trip is cancelled due to bad weather, rough and dangerous sea conditions, a natural disaster, an act of God, war, political unrest, a danger to passengers, or the boat, then the resort has the right to cancel or delay the departure. The resort withholds the right to change the planned itinerary, leave for jetty early or change the schedule.

 

  1. Liability

EAE  cannot be held responsible, or in any way liable, for property losses, personal losses, accidents, injury, or death for any reason whatsoever, whether through any activities booked through us, or caused to you by third parties connected, or not connected to us. EAE will not be liable, for any additional expenses incurred by customers, for any reasons whatsoever. If a complaint is received about the package, for any reason, the company will agree to investigate and may act upon the complaint dependent upon our findings. All guests/customers will be required to read and sign the company Standard Liability Form and other related forms at the resort upon arrival or check-in. Refusal by a guest to sign such documents will prevent the resort from providing such activities.

 

  1. Travel Documentation

Please check you have the required travel documents before booking your dive trip. Make sure your passport has at least 6 months to run from your time of entry into Malaysia.

 

MODE OF PAYMENT

EXOTIC ASIAN EXPLORER (BORNEO) SDN BHD

Hong Leong Bank Berhad

Our Bank Swift Code: HLBBMYKL

Account No. 111 000 17239

Note: We will NEVER pass on any of your personal information to third parties.

 

NOTE : Kindly request the rates from us by email, [email protected] or [email protected]