MABUL WATER BUNGALOW PACKAGE RATES

(FROM 1st APRIL 2017 TO 31st MARCH 2018)

DAYS/NIGHTS PRICE PER DIVER (TWIN SHARE) PRICE PER NON-DIVER (TWIN SHARE)   Net Per Child(4-11years old)  
2 days/ 1 night  RM3590.00  RM2141.00  RM1071.00 
3 days /2 nights  RM4413.00  RM2690.00   RM1345.00 
4 days/ 3 nights  RM5252.00  RM3567.00  RM1634.00
5 days/ 4 nights  RM6069.00  RM3831.00  RM1916.00
Extra day/ night  RM1710.00  RM935.00  RM468.00

NOTE : Kindly request the rates from us by email, [email protected] or [email protected]

Remarks : 1st year (1 April 2017 ~ 31st March 2018 GST 6%) has included except expenses which incurred by guests at the Resort.

 

SINGLE SUPPLEMENT

To add surcharge 50% on top of the above prices for single occupancy of a 2-bed bungalow. This must ne booked will in advance.

 

DOMESTIC AIR TICKET BY MALAYSIA AIRLINES / AIR ASIA

We can arrange and advise airfare upon request.

 

DIVE PACKAGE INCLUDES

* Transfer between : Tawau – Semporna Jetty – Mabul Water Bungalows – Tawau by van and speed boat

* Bungalow type accommodation on twin-sharing basis with attached bathroom and the facilities of hot shower and the comfort of air-conditioning

* All food and hot beverages while at the resort (excluding alcoholic, fruit juice and carbonated soft drinks)

* 3 oat combinations divers per day with dive master either on Mabul, Kapalai or a nearby Island (except on arrival and departure day)

* Unlimited jetty diving from Mabul’s House Ref

* Use of tanks with air, weights and weight belt.

 

ENTRY PERMIT APPLICATIONS TO SIPADAN ISLAND

Please be informed that all day daily entry to dive or visit to Sipadan Island will be subject to approval by the Sabah Parks Management, which is in control of issuing the entry permit. The total number of divers or visitors allowed to visit Sipadan Island is restricted now to 120 pax per day.

Our resort has been allocated 14 quotas each day out of the 120 pax. Due to this limited quotas our Sales Office in Kota Kinabalu under Explore Asian Tours Sdn Bhd will arrange only for divers who stay 5 nights at standalone chalets and water bungalows to have 1 day guarantee diving at Sipadan Island.

Please note there is no first come first serve basis. During peak season priority will be given to divers.

With the 1 day guarantee, the fee for Entry Permit to Sipadan Island is RM 40.00 per person per day for divers, non-divers, visitors and children. This entry permit fee has to be paid on the spot, in the resort.

As for guests who are staying at standard chalets ot standalone chalets based on our NON SIPADAN PACKAGE, the permit for diving at Sipadan is NOT GUARANTEE.

But you have the option to buy permits and diving services from other resorts based o market price @ RM 390 per diver per day including 3 boat dives with divemaster and 1 day permit fee. This permit needs to be pre-booked and is subject to availability. This price is applicable also for non-divers, visitors and children. 

We will not be held responsible for not being able to provide diving at Sipadan due to the conservation measures by the Government.

However, should the entry permit to Sipadan Island is not been approved, we can offer alternative diving at nearby islands such as Si Amil, Kapalai, Mabul, Mataking & Ligitan where there is no restrictions on these islands.

 

SIPADAN-MABUL RESORT NON-SIPADAN PACKAGE RATES

(FROM 1st ARPIL 2016 TO 31st MARCH 2017)

DAYS/NIGHTS PRICE PER DIVER (TWIN SHARE) PRICE PER NON-DIVER (TWIN SHARE)

Net Per Child(4-11 years old)

2 days/ 1 night  RM1763.00  RM1418.00  RM709.00
3 days /2 nights  RM2429.00  RM1906.00  RM953.00
4 days/ 3 nights  RM2963.00  RM2282.00  RM1141.00
5 days/ 4 nights  RM3494.00  RM2658.00  RM1329.00
Extra day/ night  RM808.00  RM729.00  RM365.00

NOTE : Kindly request the rates from us by email, [email protected] or [email protected]

 

SINGLE SUPPLEMENT

To add 50% surcharge on top of the above prices occupancy of a 2-bed chalet. This must be booked will in advance.

 

DETACHED/STAND-ALONE CHALET

To add RM 128.00 nett/per person/ per night surcharge on top of the above package price. This must be booked well in advance.

 

SUITE CHALET

To add RM 281.00 nett per person/ per night surcharge on top of the above package price. This must be booked well in advance.

 

DOMESTIC AIR TICKET BY MALAYSIA AIRLINES / AIR ASIA

Can be arranged upon request.

 

DIVE PACKAGE INCLUDES

* Transfer between : Tawau Airport – Semporna Jetty – Sipadan – Mabul Resort – Tawau Airport by van and speed boat.

* Chalet type accommodation on standard twin-sharing basis with attached bathroom and the facilities of hot shower and the comfort of air-conditioning 

* All food and hot beverages while at the resort (excluding alcoholic, fruit juice and carbonated soft drinks)

* 3 combinations boat dives per day with divemaster on Mabul, Kapalai or nearby Islands (except on arrival and departure day)

* Unlimited jetty diving from Mabul’s House Reef with buddy.

* Use of tanks with air, weights and weight belt.

 

OTHER RESORT ACTIVITIES OFFERED

* PADI / NAUI Diving Courses (from Open Water to Dive master level)

* Scuba Skills Refresher Course

* Discover Scuba Diving

* Technical Diving Courses

* Nitrox Diving

* PADI / NAUI Speciality Courses

* Snorkelling 

* Beach Volley Ball

* Ocean Kayak

* Diving trip at nearby island

 

FACILITIES

Resort : Sipadan-Mabul Resort is located at the Southern Tip of Pulau Mabul overlooking Sipadan. We are accorded as 4-Stars Resort by The Ministry of Tourism Malaysia and we are member of PADI 5-Star dive Resort and NAUI PRO GOLD Dive Resort.

Accommodation is made from native materials of Borneo on Twin Share Basis, unless the Single Supplement is paid and categorized into standard – semi-detached (built up size 14x12ft).

Sipadan-Mabul Resort comprises of 18 standard chalets, which could accommodate 36 guests at any one time. All the chalets are built with mosquito screens which have been attached to the toilet/bathroom with hot showers, facilities with the comfort of air-conditioning, which are available for 24 hours.

Electrical outlet is 220 Volt A/C, 50 cycles using three rectangular prongs similar to British plugs. Electricity power supply 24 hours a day. 

A vinyl swimming pool measuring 41-ft x 21 ft with a 6-ft deep end. A 4-6 persons Jacuzzi Whirlpool Spas. A large dining hall/bar area is used for meals, socializing, dancing and staff shows. Coconut drink, juices, carbonated soft drinks, beer and wine can be purchased at the resort car and jetty bar. A small sundry shop sells a range of T-shirts, batteries, toiletries, souvenirs and etc. 

An office takes are of the registration and billing; it is equipped with a Telephone/Fax for communications with the mainland. Free WiFi access is available in the room. Please request the password at the front desk.

A Technical Diving Center (SMART-Tec) offers various services such as Nitrox Air and Certification Courses. 

 

Please note : Our standard check-in time is 1400 hours and check out time is 1200 hours. Early check-in and late check-out is subject to room availability.

Our 150-member staff awaits to mae your dive holiday safe, easy and fun.

 

HOW TO GET THERE

First, you take a short 45 minutes Malaysia Airlines domestic flight from Kota Kinabalu to Tawau then you will be met and transfered to Semporna Jetty (Harbor) by van (approx. 1-hour drive) and finally , you will be trasferred to Mabul Resort by speedboat (approx. 40 minutes boat ride).

 

Boats : We have thirteen (13) custom-built fiberglass dive boats and two (2) half-cabin passenger/transport boats. These dive boats can carry 10 divers each and get to any of the island dive sites in 15 minutes or more. Each boat goes out three times a day with a boatman and a divemaster. 

 

Diving : We have daily boats going to the dive sites, which is about 15 to 30 minutes boat ride. Dive sites and diving schedule will be arranged at the discretion of the resort management. All diving at Sipadan Island is subject to entry permit approval. Please refer the SIPADAN NOTICE as attached.

The UNLIMITED JETTY DIVING mentioned in the inclusive are dives from Mabul’s House Reef and includes night diving (without divemaster and boat). Tanks, weights and weight belts are provided; all other equipment must be brought by the diver or rented. These dives must be arranged in advance.

Most diving is a combination of wall and drift diving. We have eight Bauer Compressors, 400 units of Aluminium 3000 psi/80 cubic foot tanks with American style ‘K’ valves and 100 units with DIN valve, 35 sets of diving equipment for rental. It is advisable to bring own adapter/ converter (220/110v) for charging for strobes, camera and lights.

For further details, please refer to out ‘Conditions for Diving’ information sheet.

 

THE ISLANDS : SIPADAN, MABUL & KAPALAI

 

SIPADAN is the small island where you can dive and snorkel. It is a 15-30 minutes boat ride south of Mabul. Sipadan is the tip of a mountain with steep underwater walls all around it. These walls drop to 300m on the Mabul side of the island and 600m on south side.

Diving on Sipadan is all drift diving, divers drop in and cruise with the current along the walls. This combination of deep walls and ocean currents provides the ideal environment for pelagic such as sharks and large schoold of jacks and barracudas.

 

SPECIAL RULES FOR PROTECTING TURTLES : 

*Divers and snorkelers are to refrain from touching, teasing and restraining turtles under water because turtles are air breathers and can be drowned if panicked or cornered. Anyone riding or retraining turtles will sit out the next dive.
 
Note : The time restricted by the Government for Diving at Sipadan Island is from 6 am to 6 pm.
 
MABUL in contrast to Sipadan is a continuation of the Borneo landmass rather than the top of an underwater mountain. Because of this, Mabul has more gradually sloping walls around it that bottom out at about 30 m. The attractions on Mabul are of the smaller variety such as lobster, crocodile fish, moray and garden eels. This makes it an ideal location for macro-photo opportunities.
 
If you walk around the east of the island at night, be sure to take a flashlight and watch for sea snakes on the beach or amongst the palm trees.
 
KAPALAI lies to the east of Mabul about 10 minutes away. It used to be a vegetated island much like Mabul but erosion has turned it into a small sandbar that just breaks the surface of the water. This is an area that we are exploring for new dive sites. Like Mabul, it is an excellent location for macro-photography and is specially abundant in the rare finds of diving such as mandarin fish, stone fish, leaf fish, pipe fish, lion fish, frog fish, cuttlefish, eels and more.
 
(All prices quoted above are subject to changes)
 
 
SIPADAN-MABUL RESORT SIPADAN DIVING PACKAGE RATES
(FROM 01st APRIL 2016 TO 31st MARCH 2017)
 
DAYS/NIGHTS PRICE PER DIVER (TWIN SHARE) PRICE PER NON-DIVER (TWIN SHARE) Price Per Child
6 days/ 5 nights  RM5430.00  RM4150.00  RM2075.00
7 days/ 6 nights  RM6292.00 RM4939.00   RM2470.00
8 days/ 7 nights RM7155.00  RM5728.00   RM2864.00
9 days/ 8 nights RM8017.00  RM6518.00   RM3259.00
Extra day/ night RM936.00  RM856.00   RM428.00

NOTE : Kindly request the rates from us by email, [email protected] or [email protected]

Remarks : 1st year (1 April 2016 ~ 31st March 2017 GST 6%) has included except expenses which incurred by guests at the Resort.

 

Please note that the above package and room allocation is solely based on Standalone Chalet.

 

This package includes 1 day guaranteed diving at Sipadan Island. Please note during peak season, divers will be given the priority to dive at Sipadan Island.

 

SINGLE SUPPLEMENT

To add 50% surcharge on top of the above prices for single occupancy of a 2-bed chalet. This must be booked well in advance. 

 

SUITE CHALET

To add RM 281.00 nett/per person/ per night surcharge on top of the above package price. This must be booked well in advance.

 

DOMESTIC AIR TICKET BY MALAYSIA AIRLINES / AIR ASIA

Can be arranged upon request.

 

ABOVE PACKAGE INCLUDES

* Transfer between : Tawau Airport – Semporna Jetty – Sipadan – Mabul Resort – Tawau Airport by van and speedboat.

* Chalet type accommodation on standalone twin-sharing basis with attached bathroom and the facilities of hot shower and the comfort of air-conditioning. 

* All food and hot beverage while at the resort (excluding alcoholic, fruit juice and carbonated soft drinks)

(ADDITIONAL INCLUSION FOR CERTIFIED DIVER)

* 3 combinations boat dives per day with divemaster either on Mabul, Kapalai or nearby Island (except on arrival and departure day)

* 1 day guaranteed diving at Sipadan Island for 3 boat dives with divemaster (excluding permit free @ RM 40/ USD 14 per person per day to be paid at the resort)

* Unlimited jetty diving from Mabul’s House Reef with buddy

* Use of tanks with air, weights and weight belts.

 

OTHER RESORT ACTIVITIES OFFERED

* PADI / NAUI Diving Courses (from Open Water to Divemaster Level)

* Scuba Skills Refresher Diving

*Techinical Diving Courses

*Nitrox Diving

*PADI / NAUI Specialty Courses

*Snorkeling

*Beach Volleyball

* Ocean Kayak

* Diving Trip at nearby Island

FACILITIES

Resort : Sipadan-Mabul Resort is located at the southern tip of the Pulau Mabul overlooking Sipadan. We are accorded as 4-Stars Resort by The Ministry of Tourism Malaysia and we are a member of PADI 5-Star Dive Resort and NAUI PRO GOLD Dive Resort.

 

Accommodation is made from native materials of Borneo on Twin Share Basis, unless the Single Supplment is paid and categorized into standalone chalet – detached (built up size 19x16ft) and suite chalet (built up size 28x23ft).

 

Sipadan-Mabul Resort comprises of 22 standalone chalets (16 units twin-bed and 6 units double bed) and 2 units suite chalet (double bed), which can accommodate 48 guests at any one time. All the chalets are built in detached type with their own balconies with mosquito screens, a private shower/toilet and hot shower facilities, the comfort of air-conditioning, which are available for 24 hours, selected satellite TV channels, mini bar and in-room safety box.

Electrical outlet is 220 Volt AC, 50 cycles using three rectangular prongs similar to British plugs. Electricity power supple 24 hours a day.

A vinyl swimming pool measuring 41-ft x 21 ft with a 6-ft deep end. A 4-6 persons Jacuzzi Whirlpool Spas. A large dining hall/ bar area is used for meals, socializing, can be purchased at the resort bar and jetty bar. A small sundry shop sells a range of T-shirts, batteries, toiletries, souvenirs and etc.

An office takes care of the registration and billing; it is equipped with a Telephone/Fax for communications with a mainland. Free WiFi access is available in the room. Please request the password at the front desk.

 

A Techinal Diving Center (SMART-Tec) offers various services such as NITROX Air and Certification Courses. An underwater video center (Treasure Images) provides u/w videography courses and services as well as rental of Digital Camera.

 

Please note : Our standard check-in time is 1400 hours and check-out time is 1200 hours. Early check-in and late check-out is subject to room availability.

Our 150-member staff a-waits to make your dive holiday safe, easy and fun.

 

HOW TO GET THERE

First, you take a short 45 minutes Malaysia Airlines domestic flight from Kota Kinabalu to Tawau then you will be met and transfered to Semporna Jetty (Harbor) by van (approx. 1-hour drive) and finally , you will be trasferred to Mabul Resort by speedboat (approx. 40 minutes boat ride).

Boats : We have thirteen (13) custom-built fiberglass dive boats and two (2) half-cabin passenger/transport boats. These dive boats can carry 10 divers each and get to any of the island dive sites in 15 minutes or more. Each boat goes out three times a day with a boatman and a divemaster. 

Diving : We have daily boats going to the dive sites, which is about 15 to 30 minutes boat ride. Dive sites and diving schedule will be arranged at the discretion of the resort management. All diving at Sipadan Island is subject to entry permit approval. Please refer the SIPADAN NOTICE as attached.

The UNLIMITED JETTY DIVING mentioned in the inclusive are dives from Mabul’s House Reef and includes night diving (without divemaster and boat). Tanks, weights and weight belts are provided; all other equipment must be brought by the diver or rented. These dives must be arranged in advance.

Most diving is a combination of wall and drift diving. We have eight Bauer Compressors, 400 units of Aluminium 3000 psi/80 cubic foot tanks with American style ‘K’ valves and 100 units with DIN valve, 35 sets of diving equipment for rental. It is advisable to bring own adapter/ converter (220/110v) for charging for strobes, camera and lights.

For further details, please refer to out ‘Conditions for Diving’ information sheet.

THE ISLANDS : SIPADAN, MABUL & KAPALAI

SIPADAN is the small island where you can dive and snorkel. It is a 15-30 minutes boat ride south of Mabul. Sipadan is the tip of a mountain with steep underwater walls all around it. These walls drop to 300m on the Mabul side of the island and 600m on south side.

Diving on Sipadan is all drift diving, divers drop in and cruise with the current along the walls. This combination of deep walls and ocean currents provides the ideal environment for pelagic such as sharks and large schoold of jacks and barracudas.

SPECIAL RULES FOR PROTECTING TURTLES : 

*Divers and snorkelers are to refrain from touching, teasing and restraining turtles under water because turtles are air breathers and can be drowned if panicked or cornered. Anyone riding or retraining turtles will sit out the next dive.
 
Note : The time restricted by the Government for Diving at Sipadan Island is from 6 am to 6 pm.
 
MABUL in contrast to Sipadan is a continuation of the Borneo landmass rather than the top of an underwater mountain. Because of this, Mabul has more gradually sloping walls around it that bottom out at about 30 m. The attractions on Mabul are of the smaller variety such as lobster, crocodile fish, moray and garden eels. This makes it an ideal location for macro-photo opportunities.
 
If you walk around the east of the island at night, be sure to take a flashlight and watch for sea snakes on the beach or amongst the palm trees.
 
KAPALAI lies to the east of Mabul about 10 minutes away. It used to be a vegetated island much like Mabul but erosion has turned it into a small sandbar that just breaks the surface of the water. This is an area that we are exploring for new dive sites. Like Mabul, it is an excellent location for macro-photography and is specially abundant in the rare finds of diving such as mandarin fish, stone fish, leaf fish, pipe fish, lion fish, frog fish, cuttlefish, eels and more.
 
(All prices quoted above are subject to changes)

 

 

NOTICE – SIPADAN ENTRY PERMIT

Please be informed that all daily entry to dive or visit to Sipadan Island will be subject to approval by the Sabah Parks Management, which is in control of issuing the entry permit. The total number of divers or visitors allowed to visit Sipadan Island is restricted now to 120 pax per day.

Our resort has been allocated 14 quotas each day out of the 120 pax. Due to this limited quotas our Sales Office in Kota Kinabalu under Explore Asia Tours Sdn Bhd will arrange only for divers who stay 5 nights at standalone chalets and water bungalows to have 1 day guarantee diving at Sipadan Island.

Please note there is no first come first serve basis. During peak season priority will be given to divers. With 1 day guarantee, the fee for Entry Permit to Sipadan Island is RM 40.00 per person per day for divers, non-divers, visitors and children. This entry permit fee has to be paid on spot, in the resort. 

As for guests who are staying at standard chalet or standalone chalet based on our NON SIPADAN PACKAGE, the permit for diving at Sipadan is NOT GUARANTEED. But you have the opinion to buy permits and diving services from other resorts based on the market price @ RM 390 per diver per day including 3 boat dives with divemaster and 1 day permit fee. This permit need to pre-book and is subject to availability. This price is applicable also for non-divers, visitors and children. We will not be held responsible for not being able to provide diving at Sipadan due to the conservation measures by the Government. 

However, should the entry permit to Sipadan Island is not been approved, we can offer alternative diving at nearby islands such as Si Amil, Kapalai, Mabul, Mataking & Ligitan where there is no restrictions on these islands.

Please contact us should you need further clarification.

 

EXOTIC ASIAN EXPLORER (BORNEO) SDN BHD (KKKP/LPN3912)(CO.631632-U)

No : 1-3-8A (3rd Floor) Block B,

Kolam Centre Phase II, Jalan Lintas Luyang

88300 Kota Kinabalu Sabah, Malaysia

Tel : 6-088-222608 (Hunting Line)

Fax : 6-088-222170

 

TERMS AND CONDITIONS : 

FOR TOUR/TRAVEL AGENTS & DIVE SHOPS :-

PROPERTY NAME : 1) SIPADAN -MABUL RESORT (SMART)

                                             2) MABUL WATER BUNGALOWS (MWB)

 

  1. RATES

             All rates quoted for Sipadan-Mabul Resort (SMART) and Mabul Water Bungalows (MWB), are is US                              Dollars (USD) for overseas agents and in Ringgit Malaysia (RM) for local agents, except where otherwise                      stated. All rates quoted are per person on twin sharing basis.

              EXOTIC ASIAN EXPLORER reserves the rights to revise the Contract Rates at any time, giving no less than               60 days of written notice. Such revision will not affect guaranteed reservation made prior to the notice of                             revision.

              Rates increase due to any changes of Government charges, taxes or levies shall be effective without notice.

 

         2.  VALIDITY

              All rates, terms and conditions are quoted by EXOTIC ASIAN EXPLORER are valid from 01st April to 31st               March 2016.

 

          3.  RESERVATIONS, CONFIRMATIONS AND PAYMENTS

                Reservations (bookings) for Mabul Island trips, transfers, hotels, side tours, etc. must be made in writing to Explore Asia Tours Sdn Bhd office in Kota Kinabalu, Sabah, Malaysia. This may ne done by email, or fax; email is the preferred method.

                An Agent or Dive Shop may book space for pax wishing to come on a specific date. Spaces will be given on a ‘first come first served’ basis (as long as all other reservation conditions below are met).

                Spaces shall automatically be released if no confirmation is received on the cut off dates.

                Any reservations on or after cut off dates will be treated as a new reservation and is subject to availability.

                Change of date is treated as new booking and the previous booking is automatically cancelled.

          a)    A reservation fee or deposit of 50% of total calculated tour fee each space (PAX) booked must reach us within                   14 days after your initial booking. If this is not forthcoming, your reservation will be cancelled without notice.                  This reservations fee or deposit will hold the spaces until 45 days out from arrival date in Sabah.

                  The 50% reservation fee or deposit is non-refundable and non-transferable to other dates.

                  In the event, if there is a change in the reducing number of persons, it will be resulted in Loss                       of Deposit.

                  You must confirm your spaces by 30 days out by remitting the remaining balance of the calculated tour fare.                       Also by this time, you must notify us your guest’s name as in passport, passport number, nationality, date of                       birth, diver certification and it’s level, sex, whether traveling single of as a couple, flight details, transfers and                   hotels needed (in Sabah), additional tours and anything else you wish us to arrange for your guests(s) (as                       indicated in #8, Clause B). 

                  Failure to comply with the above will result in cancellation of your spaces without notice and the spaces will                     become free sell.

 

          b)    Payments can be made by Telegraphic Transfer (TT). Payment arrangements :

           1.    Telegraphic Transfer – please fax the bank remittance slip for our record and advise us the date of sending                    and corresponding bank in Malaysia. All transactions must be in US Dollars (for overseas agents) and in                   Ringgit Malaysia (for local agents). 

                   A copy of remittance advise shall be faxed or email to Exotic Asian Explorer (Borneo) Sdn Bhd. Please                                  indicate the guests name and the dates of the trip on your payment for reference.

                   Please be informed that all charges of the bank transactions are to be borne by sender.

                   Our bank information is as follows :

                   EXOTIC ASIAN EXPLORER (BORNEO) SDN BHD

                   Hong Leong Bank Berhad  

                   Our Bank Swift Code : HLBBMYKL

                   Account No. 111 000 17239

 

            2.    CANCELLATIONS

                    Once payment is fully settled, in the event of cancellation, the following cancellation charges shall                                       apply (amount calculated is before the deduction of agent commission :

                    Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost                                payable by the person(s) cancelling excluding booking fees, insurance premiums, amendment charges and                        any commission given by us.

            (a)    From Confirmation date to 15 days before arrival in Sabah – 30% of the trip’s full price forfeited.

            (b)    From 14 days to arrival date in Sabah – 50% of the trip’s full price forfeited.

            (c)     From 7 days to arrival sate in Sabah – 75% of the trip’s full price forfeited.

            (d)    ‘No Show’ by customer – 100% of the trip’s full rice forfeited. 

 

              3.    UNUSED SERVICES

                      No refund will be made for any part of the Sipadan or Mabul Island diving trip, shorten stay, transfers, side                       tours, hotel, meals, flights, diving permit etc. not utilized by the pax once the trip has departed from their                             place of origin.

 

               4.    CHILDREN POLICY

                       The following discounts and conditions apply to all NON-DIVING children :

  1.  Infants up to 3 years old are Free Of Charge. The infant must stay in the same chalet as the parents; a baby cot will be provided free of charge if prior arrangement is made.
  2. Children 4 to 11 years who are NON-DIVERS are entitled to a 50% discount off the NON-DIVERS package rate for any said period. They must stay in the same chaltes with the parents, an extra bed will be provided in each chalet.

 

        Children discounts are based on the year of birth and is non-commisionable to agents. Any children who are certified divers, no matter what age, and will be diving must pay full divers rates. PARENTS ASSUME FULL RESPONSIBILITY FOR THEIR CHILDREN AT ALL TIMES. SMART does not have and cannot provide any babysitting services for children nor will SMART bear any responsibility for anything that might befall said children.

 

                 5.     FOC POLICY

                          EXOTIC ASIAN EXPLORER will offer the tour leader of bona fide group, club or dive store trips a FOC                           trip to Sipadan-Mabul Resort / Mabul Water Bungalows (ex-Tawau) for every 10 paying guests.                                         Example: 10 full paying guests, 1 tour leader FOC; 20 full paying guests, 2 tour leader FOC, etc. 

                          Please note this is not to be used by grouping pax together to firm a group, as these tour leaders will b                                   responsible for all liaisons between said group’s problems outside of where SMART’s responsibilities lie.                           The name(s) of the tour leader must be advised to us before arrival in Sabah.

                          Please note the FOC offer for the group/tour leader inclusive of accommodation on twin share, meals,                                 transfers and diving together with the group member. Any unused complimentary services/facilities                                     cannot be exchanged for cash rebate and/or carried forward.

                          Other expenses eg. entry permit and diving services to Sipadan Island, night dive, extra dive, usage of                                   Nitrox Air (if any), juice, soft drink, alcohol, rental equipment and etc are to be paid at the resort. 

 

                  6.    RESPONSIBILITIES OF TOUR/TRAVEL AGENT OR DIVE SHOP

                          Your office will :

  • Explain completely to your client(s) the type and accommodation arranged and what their entitlements are on the package they purchased.
  • Inform EXOTIC ASIAN EXPLORER of the following information on each pax – name, nationality, passport number, date of birth, sex, type of package, traveling as a single or as a couple, flight details, transfers needed, hotels needed (in Sabah),  additional tours and anything else you wish us to arrange for your client(s).
  • Bear all costs for any advertising, brochures and promotions to do with SMART/ MWB activities in Sabah. Joint advertising will be considered case by case basis, a full proposal with cost must be submitted to EXOTIC ASIAN EXPLORER for consideration.
  • Inform the guests they will be liable to pay any cancellation fees, services charged, etc for any amendments or changes they make to their schedule once they arrive in the resort.
  • Inform the guests that they must sign a Liability/ Release Form (Waiver) upon arrival in the resort. Inform the guests that certain conditions apply to ALL of our diving. This is easiest done by giving each pf them a copy of our “Conditions for Diving” information sheet.
  • To ensure that the guests have a valid travel documents including any visa required, for their insurance, payment of excess baggage applied by the airlines, rail or road or any local transportation companies.
  • To provide confirmation and service vouchers to your guest(s) and they must produce the voucher to the resort upon check in.

 

 

                      7.    RESPONSIBILITIES OF EXOTIC ASIAN EXPLORER will : 

  • Answer your requests for bookings and other inquiries (by email) (within 24 to 48 hours – excluding Sundays and Malaysia Public Holidays).
  • Book all relevant transfers, flights, hotels, side tours, etc as per your instructions. If this is not possible, we will inform you of the next best solution.
  • Meet guests upon arrival or meet them if they are already in Sabah and issue them (or the tour leader) with an itinerary.
  • Provide transfers to and from the airport, hotel and dive destination by van, coach, and/ or boat as per out package prices and/ or itineraries.
  • Assist with arrival and departure procedures at airports and hotels.
  • Provide all services stated in our package price and any others requested as per booked by the Agent or Dive Shop by email, etc. 

 

                       8.    OTHER INFORMATION

                                Your office being appointed to sell trips and tours of SMART/MWB in no way constitute exclusive                                       rights to any geographical area. EAE (Borneo) Sdn Bhd reserved the rights to allow other Agents or                                       Dive Shops to sell its trips and tours in the same area. EAE also reserves the right to sell direct to any                                   clients if they contact us. We will, however, recommend Agents and/or Dive Shops in the client’s area                                 and recommend them to contact you for a trip or tour. The final choice will be the client’s

 

                                 Your appointment to sell is given on an ‘open end’ basis and you can continue to sell our trips and                                      tours until this appointment is revoked or you chose to stop of your own accord.

 

                        9.     LIABILITIES 

                             We reserve the rights to alter, amend or cancel any of the arrangements contained in the itinararies.

 

                        10.    RENOVATIONS   

                                  We reserve the rights, upon giving reasonable notice to close any parts of its facilities and/ or carry                                       out such repairs, renovations/s and/or upgrades from time to time as its deemed fit in its sole and                                         absolute discretion.

 

                         11.    FORCE MAJEURE 

                                   We will not be liable in whole or in part by any cause beyond our control due to fire, flood, strikes or                                      other labor disputes, shortage of materials, transportation difficulties, accident, war, riot, acts of                                            God and change of laws.

 

                          12.   CONFIDENTIALITY 

                                   All information contain in this Agreement is private and confidential and may not be disclose to                                            third parties for whatever reason or purpose.

                                   The rates stated in this Greement shall be honored upon receipt of a signed acknowledgement copy                                        of this Agreement no later than fourteen (14) days from the date issued, failing which, this                                                        Agreement will be deemed Null and Void. 

 

…CONDITIONS FOR DIVING

DIVER TRAINING / DIVER’S CERTIFICATIONS

All divers will b required to show proof of diver training/ certification by an internationally recognized Diver Training Agency upon arrival before they would be allowed to participate i any diving activity. SMART also reserves the right to require a Scuba Skills Refresher Course for any diver who cannot provide proof of diving in the last 12 months and/or exhibits uncertainty in their skills. Logbooks are highly recommended.

 

LIABILITY/ RELEASE FORM (WAIVER)

All guests will be required to sign a Liability/Release Form (Waiver) before or upon arrival and abide by all diving and safety rules of the resort. No diving or snorkeling activities will be permitted until the said form is signed and witnessed. 

 

WEATHER CONDITIONS

We operate diving all year rounf but we cannot predict the weather conditions these days for scuba diving even for the best season.

 

DIVING ON FIRST DAY AT RESORT – ORIENTATION

The first dive at the Dive Resort on the day of arrival will be an orientation dive with a Divemaster. This is required of all divers. Please take note that there is NO Underwater Camera or Videos allowed during the orietation dive. Other jetty dives can be done on the first day under our UNLIMITED JETTY DIVES program. First day diving depends on your arrival time to the resort.

We constantly remind all our valued guests that the future of the reef is in their hands, they are told not to touch lift, remove or damage any of the flora and fauna of the reef.

 

DIVING SCHEDULES AND REGULATIONS

*Boat Dives
There are three (3) boat dives a day, two in the morning and one in the afternoon. It is a combination dive at nearby dive sites making a total of 3 dives per day. Each boat goes out with a boatman and Divermaster. All dive sites and dive schedules will be arranged at the discretion of the resort Management.
 
Our dive boats will depart to the dive sites every morning at 8.00 to 9.00 m and return to Sipadan-Mabul Resort after the 3rd dive, around 4.00 pm. Divers will return to the resort for their meals after every dive. If you are diving at Sipadan Island you will be there the while day, lunch will be served on site.
 
The number of dives is limited to avoid overcrowding; therefore, visits must be arranged well in advance. Divers on their first visit to Sipadan are briefed before they take the plunge. 
 
*Additional Day Dives
In order to cover the entire dive sites, it is recommended at least one week stay at the resort. If you would like to do additional day diving besides the normal 3 boat dives then the diving rate is RM 100.00 per dive/ per diver. This must be arranged in advance with the divemaster. You will be required to sign a separate Liability/ Release Form (Waiver).
 
*Unlimited Jetty Dives
Besides the three (3) boat dives, unlimited jetty dives may be carried out daily on Mabul’s House reef. These jetty dives can only start after you morning boat dive, unless you choose not to go on the morning boat dive; then you may dive any time after 7.00 am. Your last jetty dive has to be planned in such a way as to exit the water by 10.00 pm. (See also Night Diving section below)
For jetty dive, you are required to dive with a buddy and sign out with out personnel on duty. NO DIVEMASTERS WILL ACCOMPANY JETTY DIVES, unless prior arrangements are made.
 
To Pay & Dive on the Spot
For certified divers who purchase non-diver package wishes to pay and dive on the spot the additional charge is RM 160.00 per dive per person including the use of dive boat, tank with air, weights, weight belt and the services of divemaster on sharing basis. this must be arranged in advance and paid locally. 
 
*Buddy System and Depth Limitations
As per most Training Agency’s teachings, all dives must be with a buddy; no solo diving is allowed. Depth on any dive shall be limited to a maximum of 140 feet (40 meters), of course taking into accounts any regional nitrogen tine already acquired.
 
*Surface Intervals
For safety measures, a mandatory minimum 60 minutes surface interval is required before the next consecutive dive, regardless of whether you are diving by a computer or by tables.
 
*Night Diving
To night Dive, divers must show proof of night diving in the form of certification cards or logbooks documenting such dives. If no proof is available, divers who wish to night dive will be required to take an introdction OR certification course in night diving at an additional cost. Night Divers must exit the water by 10.00 pm (2200 hrs).
 
Night dive is exceptionally good at Mabul walls where one could easily encounter Lobsters, Crocodile Fish and occasionally large Cuttlefish. The boat leaves for Mabul night dive at around 6.00 – 6.30 pm. and dinner will served after the dive.
 
Night dives can be scheduled whenever a diver wants to do one the following evening at extra charge. 
 
A diver doing their first night diving will be required to do an introduction to night diving prior to the dive. 
 
Rates for night diving with boat on Mabul Island is RM 270.00 per dive/ per boat from 1-2 Divers and if there are 3 divers and above the rate is RM 100.00 per diver/ per dive. This will be charged locally.
 
 

FLYING AFTER DIVING (LAST DAY AT RESORT)

The latest recommendation from DAN, Training Agencies etc., indicates that you should wait a minimum of 12 hours and sometimes up to 24 hours after diving before you fly. However, SMART recognizes that people, agencies, and even computers and tables differ on this. If you choose to dive on the day you leave and fly, you will be required to sign a separate Liability/Release Form (Waiver) to do this. You will only be able to do one morning dive at 8.00 am at Mabul Island; however, this is at the discretion of the resort Management. The extra charge for the dive on last day is RM 100.00 per person/per dive.

 

FINAL DISCRETION

SMART reserves final discretion on who may not do any type of diving we offer, based on a diver’s shown abilities, experience, etc. If a diver is or becomes physically incapacitated by injuries, illness, intoxication, ‘hangovers’, etc., we reserve the rights to stop this person from diving. 

 

PLEASE REFER BELOW OUR RECOMMENDED FLIGHT AND BOAT TRANSFER SCHEDULE (AS UPDATED ON 30th OCTOBER 2014) :

(THIS IS FOR GUIDELINES ONLY & ALL SCHEDULES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. PLEASE NOTE IT IS NOT WITHIN OUR CONTROL IF AIRLINES CHANGES THEIR FLIGHT SCHEDULES) : 

 

ARRIVAL FLIGHT

SECTOR FLIGHT ETD ETA BOAT SCHEDULE DEPART FROM SEMPORNA JETTY
BKI/TWU MH2121 0720 0805 1000 AM
BKI/TWU MH3051 0850 1000 1230 PM
BKI/TWU AK6260 0900 0950 1230 PM
KUL/TWU AK5744 0715 1005 1230 PM
KUL/TWU MH2660 0730 1020 1230 PM
KUL/TWU AK5746 1040 1335 1630 PM
JHB/TWU AK5596 1040 1320 1630 PM
BKI/TWU MH2137 1410 1500 1630 PM
KUL/TWU AK5748 1240 1530 1630 PM

 

 

REMARKS :

FOR GUESTS ARRIVING SEMPORNA BY OVERLAND TRANSFER ON OWN ARRANGEMENT PLEASE PROCEED TO SEAFEST HOTEL’S LOBBY.

PLEASE BE THERE HALF AN HOUR BEFORE BOAT DEPARTURE.

IT IS ADVISABLE TO INFORM US IN ADVANCE OF YOUR ARRIVAL TIME AS OUT BOATS ARE NOT ALL THE TIME STATIONED AT THE JETTY.

IF YOU MISS THE BOAT THEN YOU WILL HAVE TO WAIT FOR THE NEXT SCHEDULED BOAT.

FOR GUESTS OVERNIGHT AT SEMPORNA, PLEASE WAIT AT THE HOTEL’S LOBBY HALF AN HOUR BEFORE BOAT DEPARTURE.

AS WE ARE NOT ABLE TO MEET ALL THE FLIGHTS ARRIVING IN TAWAU THEREFORE GUESTS ARRIVING BY FLIGHT NOT STATED ABOVE MUST STAY THE NIGHT AT THE THE MAINLAND – TAWAU OR SEMPORNA. HOTELS CAN BE ARRANGED ON REQUEST.

 

 

DEPARTURE FLIGHT

SECTOR FLIGHT ETD ETA BOAT SCHEDULE DEPART FROM SEMPORNA JETTY
TWU/BKI AK6261 1015 1105 0630 AM
TWU/KUL AK5745 1030 1310 0630 AM
TWU/KUL MH2661 1105 1345 0630 AM
TWU/BKI MH3052 1245 1345 0630 AM
TWU/JHB AK5597 1345 1620 0630 AM
TWU/KUL AK5747 1400 1645 0630 AM
TWU/KUL AK5749 1530 1815 1100 AM
TWU/BKI MH2134 1540 1630 1100 AM
TWU/BKI AK6263 1725 1815 1100 AM
TWU/KUL MH2665 1820 2100 1400 PM
TWU/KUL AK5741 1850 2135 1400 PM
TWU/KUL AK9197 2025 2310 1400 PM
TWU/BKI MH3056 2050 2150 1400 PM
TWU/BKI AK6265 2150 2240 1400 PM

 

REMARKS :

FOR GUESTS DEPARTING ON EARLY FLIGHT BEFORE 10.00 AM MUST DEPART THE RESORT 1 DAY EARLIER FOR OVERNIGHT STAY AT THE MAINLAND – TAWAU OR SEMPORNA. HOTELS CAN BE ARRANGED ON REQUEST.

 

NOTE :

ALL LAND & BOAT TRANSFER ARE ON SHARING BASIS. PRIVATE CHARTER CAN BE ARRANGED ON REQUEST.

* UNSCHEDULED BOAT TRANSFER TO AND FROM THE RESORT CAN BE ARRANGED WITH ADDITIONAL SURCHARGE BIT OT OS SUBJECT TO WEATHER CONDITIONS.

WHENEVER NECESSARY, THE RESORT MANAGEMENT RESERVED THE RIGHT TO CHANGE THE BOAT SCHEDULE THEREFORE PLEASE ALWAYS DOUBLE CHECK WITH THE RESORT MANAGEMENT FOR YOUR INFORMATION.

FLIGHT DEFINITION :

MH – MALAYSIA AIRLINES

AK – AIR ASIA