Borneo Divers Resort

MABUL BORNEO DIVERS RESORT

PUBLISHED RATE YEAR 2019/2020

MALAYSIAN & INTERNATIONAL MARKET

(1st April 2020 ~ 31st March 2021)

 

MABUL RESORT PUBLISHED RATE YEAR 2020/2021

(i) MALAYSIAN

Package Type

(Min 2 pax)

Diver (RM)

Per person

Non Diver (RM)

Per Person

Child (3-11 Years Old)

(RM)

Per Child

3D2N

1,760.00

1,400.00

To pay 50% from the Non Diver package

(Must occupy same

room with parents)

4D3N

2,490.00

1,980.00

5D4N

3,160.00

2,520.00

Additional Night

790.00

630.00

* Package Price above is subjected to an additional charge of 6% SST (Sales & Service Tax)

* Price is subject to change without prior notice due to unforseen circumstances

 

(ii) NON – MALAYSIAN

Package Type

(Min 2 pax)

Diver (RM)

Per person

Non Diver (RM)

Per Person

Child (3-11 Years Old)

(RM)

Per Child

3D2N

2,060.00

1,640.00

To pay 50% from the Non Diver package

(Must occupy same

room with parents)

4D3N

2,940.00

2,340.00

5D4N

3,720.00

2,960.00

Additional Night

930.00

740.00

* Package Price above is subjected to an additional charge of 6% SST (Sales & Service Tax)

* Price is subject to change without prior notice due to unforseen circumstances

(i) TOURISM TAX:

In compliance with the newly implementation of tourism tax from 1 September 2017, our resort will start collecting this tourism tax from our in-house guests from the 1st January 2018 at the resort upon arrival or departure. The charge will be a flat rate of RM10 per night per room applicable to Non Malaysians only.

 

(ii) SEMPORNA JETTY FEE:

Please be informed that all tourists/passengers have to pay a jetty fee of RM2.00 per Malaysian / RM10.00 per Non Malaysian to the local Semporna Tourism and Semporna District Office. This fee will be collected by KK Sales Office in advance upon confirmation of booking.

 

(iii) TERMS AND CONDITIONS:

(a) Package price is inclusive of the below:

  • Returned ground transfer from Tawau airport to Semporna jetty based on scheduled transfers.
  • Returned boat transfer from Semporna jetty to Mabul Resort based on schedule transfers.
  • Fullboard meals (3 meals daily with lights snacks and free flow of coffee/tea and cordial juices except carbonated drinks or alcoholic drinks) except for arrival and departure day.
  • Based on twin sharing basis semi-detached chalet room accommodation at Mabul Resort with air-conditioning, attached bathroom with hot water shower.
  • Diver package except on arrival and departure day is inclusive of 3 boat dives a day (around Mabul, Kapalai, or Sipadan) with dive guide and unlimited jetty house reef dives without guide. Dive equipment rental is NOT inclusive. Tanks, weights and weight belt only are provided. Diving is subjected to our dive schedules and regulations from our dive center. *There will be no boat dives on arrival and no diving on departure day. ** Night dive (for AOW level and above) can only be performed at our house reef with own dive buddy. Latest exit from the water is 1930pm as dinner is served until 2100pm only.

Sample of 5Days/4Nights Dive package (if you check in with the 1000am boat transfer in):

Day 1 = Boat transfer in at 1000am. Two guided house reef dives after lunch. No boat dives.

Day 2/3/4 = 3 boat dives around Mabul/Kapalai (2 days) / 3 boat dives around Sipadan (1 day).

Day 5 = No diving. In order to follow the no diving 24 hours before flying, please book your flight after 1500pm.

*Total guided dives = 11 dives.

  • Non Diver can do snorkeling from our jetty and is allowed to follow diving boat schedule (3 times daily) for snorkeling without guide without additional charges except on arrival and departure day.

 (b) Minimum 2 persons.

(c) Based on twin or triple sharing and Run of the House (ROH) basis.

(d) Child who is below 3 years old will be free of charge / Child who is 12 yrs old and above is will be charged as adult rate.

(e) Guest can only take Diver or Non Diver package and NO combining package is allowed except for guests taking diving courses.

(f) Single traveler is subjected to pay single room supplement of 50% surcharge from the whole package and has to follow our scheduled land and boat transfer with other paying guests. If not, there will be an additional charge of RM150 for private land transfer per way (Tawau Aiport- Semporna jetty or Semporna jetty-Tawau Airport) and RM600 per way (Semporna-Mabul or Mabul-Semporna) for private boat transfer.

 (g)  Standard ROOM CHECK OUT time is 0930am and ROOM CHECK IN time is 1400pm.

(i) If your guests wish to extend their stay after they checked in, they are required to settle the full payment directly with us for the extension stay charges.

(II) SIPADAN TRIP:

  • Sipadan Island will be closed for diving or snorkeling every November month of the year starting from year 2020 for conservation purpose as per Sabah Parks’ notice issued on the 9 January 2020. This may be subjected to change under their discretion.
  • Diver who wishes to dive at Sipadan will need to apply and pay for a permit whereby the allocation and approval is under the management of Sabah Parks.
  • Due to the permit restrictions whereby our resort only has an allocation of 12 permits, we can only guarantee one day diving to Sipadan Island if you stay a minimum of a 5 Days and 4 Nights Package. Each room will be guaranteed 2 Sipadan permits only and the fee of RM 140 per person per day entry has to be paid in advance to Sales office and priority goes to guests who are taking Diver package.
  • Children below 12 years old of age are NOT guaranteed for Sipadan permit even if they stay 4 nights package and above unless if they pay adult price. Sipadan permit allocation is based on resort discretion and group bookings are not guaranteed to go Sipadan on the same day.
  • Any extra entry request to Sipadan will be subjected to availability at a first come first serves basis request during booking at an additional cost of RM246 per person per trip (inclusive of one day Sipadan permit) to be paid at the resort. This can only be confirmed 3 days before arrival.
  • The following personal details are required in order to apply for the permit:-

1) Name on passport with gender        2) Passport numbers with nationality

3) Date of birth or Age                            4) No. of logged dives done (For divers)

5) Contact address

NOTE:-

  • We reserve the rights and final decision to proceed or abort any dives or activities for safety reasons or subjected to bad weather or sea conditions, poor visibility and divers’ own physical abilities is compromise, example injuries, intoxication, hangovers and others.
  • We practice a NO flying within 24 hours after diving with us.

 

(III) RESERVATION AND CONFIRMATION

Reservation can be made in writing either by facsimile or preferably E-mail to our Kota Kinabalu head office. A 50% reservation fee from the total package price must be paid within 10 days after the initial booking otherwise it will automatically be canceled and be made available for resale. This reservation fee is not refundable and full payment has to be settled 40 days before the date of arrival.

 

(IV) MODE OF PAYMENT

EXOTIC ASIAN EXPLORER (BORNEO) SDN BHD

Hong Leong Bank Berhad

Our Bank Swift Code: HLBBMYKL

Account No. 111 000 17239

 

(V) SCUBA DIVING COURSE:

  • Open Water course students must take the 5Days/4Nights Non Diver package to complete the course. To ensure Sipadan diving after certification, please add one night extension under diver package.
  • Advance Open Water course students have to take the 3Days/2Nights Non Diver package to complete the course. To ensure Sipadan diving after certification, please add two nights extension under diver package.

(VI) BOOKING CANCELLATION

In the event of cancellation, the following cancellation charges shall apply:

i) Confirmation date to 30 days before arrival – 30% of the trip’s full price will be forfeited.

ii) 29 days to 15 days before arrival – 50% of the trip’s full price will be forfeited.

iii) 14 days to 01 day before arrival – 75% of the trip’s full price will be forfeited.

iv) NO SHOW of customer – 100% of the trip’s full price will be forfeited.

 

(VII) EMERGENCY CONTACTS

In case of any last minute changes / cancellation / delays of flights, please contact:

1) During Office Hours: – 088-222 608 (Hunting Line)

2) After Office Hours: – 012-835 0318  / 012-833 5170

 

 (VIII) FUTURE DEVELOPMENT

We reserve the right to carry out any renovations, upgrades or repairs at the resort. We shall update our valued agents from time to time. Please contact us for more up to date information relating to our future development if necessary from time to time.

 

(IX) OTHERS

  • Pregnant lady are also not advisable by boat to our Mabul Resort.
  • We strongly recommend guests to have their own travel/dive insurance to ensure a peace of mind while on vacation.

 

Please refer to the below for recommended flights, airport pick up and boat transfer schedules provided.

Transfer from Tawau Airport to Mabul Resort

Tawau Airport to Mabul Resort
(Click to enlarge schedule)

Transfer from Mabul Resort to Tawau Airport

Mabul Resort to Tawau Airport
(Click to enlarge schedule)
  • BKI (Kota Kinabalu), TWU (Tawau), KUL (Kuala Lumpur), SDK (Sandakan), ETD (Estimated Time of Departure), ETA (Estimated Time of Arrival), MH (Malaysia Airlines), AK (Airasia)
  • We reserve the right to change the boat/land schedule due to unforeseen circumstances like flight delay/changes, weather, traffic flow, and etc. So please always double check with us the latest updates.

 

Our company reserves the rights to collect from the customer for any additional costs rendered by any last minute cancellations, delays and changes in any arrangement made by the customer less than 48 hours before arrival. There will be NO further claim, refund or discount for unused portion or any incidental circumstances.

 

REMARKS : Kindly request the rates from us by email, [email protected] or [email protected]